FAQs

Bar Code Scanners

•  How do I setup and use a bar code scanner with CFAWin8/Shop Floor?

•  How do I use a bar code scanner for physical inventory?

Data Table Utilities

•  How do I remove deleted equipment/inventory records?

•  How do I remove deleted transaction table records?

•  How do I change equipment numbers?

•  How do I change part numbers?

Equipment Table

•  Why is an application message received when attempting to delete equipment?

•  How do I add or edit equipment notes?

•  How do I track depreciation for newly created equipment?

•  How do I track depreciation for established equipment?

•  How do I add new PM codes?

•  How are Open Repair Order and Repair Order Count statistics calculated?

•  How do I add equipment JPEGs?

•  What does the template message mean when creating a new equipment?

Equipment Snapshot

•  How do I setup PM and Repair To-Do Hot List filters?

•  Why is my PM Hot List not correct?

Fuel, Fluid, Meter Entry

•  How do I run the fuel interface?

•  How do I update the fuel interface file path?

•  What do these fuel interface errors mean?

•  How do I correct fuel transaction mistakes?

•  How do I manage DEF usage in CFAWin8?

•  What corrections are needed for Meter Reading Out of Range message?

General

•  How do I resolve the ASCII value error when I add new records to CFAWin8?

Vendor Table

•  What does the template message mean when creating a new vendor?

Inventory Table

•  How do I use the advanced find feature in the inventory table?

•  How do part warranties work before CFAWin8 update 3361?

•  How do part warranties work for CFAWin8 update 3361 and newer?

•  How do I track part core charges in CFAWin8?

•  How do I resolve the application messages when trying to delete inventory records?

•  How do I run a physical inventory?

•  How do I add inventory JPEGs?

•  What does the template message mean when creating a new part?

•  How do I lookup a vendor from a past purchase?

Installation

•  What are the compatibility requirements for CFAWin8 Server/Database/Client?

•  What are the minimum CFAWin8 requirements?

•  What are the minimum Software as a Service (SaaS) requirements?

•  How do I move CFAwin8 to a new server?

•  How do I install CFAWin8 on a server?

•  How do I install CFAWin8 on a client?

•  How do I install Shop Floor?

•  Why is the CFAWin8 Help utility not rendering?

Month End Close

•  What does a period close do?

•  How do I run a period close?

•  What do these errors mean when I run the period close?

Purchase order Entry

•  How do I modify purchase orders?

•  How do I print purchase orders or inventory receipts?

•  What do the purchase order Date/Time fields mean?

Repair Order Entry

•  How do I correct repair order mistakes?

•  Why is my repair order not posting?

•  What do the repair order Date/Time fields mean?

•  How do I print a repair order?

•  How do I use job standards?

•  How can I track indirect labor in CFAWin8/Shop Floor?

Reporting

•  How do I customize CFA reports?

•  How do I add a logo to standard reports?

•  How do I resolve the Run-time 339 error received when running reports?

•  How do I export reports?

•  How do I save report filters?

•  How are the values on the Inventory Value report calculated?

Shop Floor

•  How do I use the multi-level sorting for Repair/Parts History?

•  How do I report mechanic Job In/Job Out timings?

System Setup

•  How do I add or edit group-system codes?

•  What are the default repair table’s codes?

•  How do I login to CFAWin8?

•  How do I resolve the “Can’t Insert a Duplicate Key” error upon opening CFAWin8?

•  How do I setup CFAWin8 user IDs?

•  How do the User Access Rights work?

Windows

•  How do I deactivate the Windows 10 scrolling restriction?

•  What is “The ‘Server =”…is empty or blank” message referring to?